Please notify us as early as possible if you need to change your appointment.

• 24-Hour Notice Required: Cancellations or rescheduling requests must be made at least 24 hours prior to your appointment time.
• Late Cancellation Fee: Cancellations within the 24-hour window are subject to a fee equal to 20% of the scheduled service cost.
• Booking Restrictions: Outstanding cancellation fees must be paid before booking any future appointments.
• No-Shows & Late Arrivals: Failing to show up or arriving late limits our ability to serve other clients. Repeated no-shows will result in a loss of booking privileges.

How to Reschedule or Modify Your Appointment More than 24 hours away:
You can modify or reschedule your appointment directly online through GlossGenius.Less than 24 hours away: Please text us directly at (818) 610-9259 to notify us of an emergency cancellation.